PokerTracker

I am playing on 888poker and using PokerTracker. However hand history stopped showing up in poker tracker. I can look at it directly using widget in 888poker but they won't show up in pokertracker UI. I checked there are no errors while importing and also I have correct value set i.e cash games. Any idea what's going on?

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.