Database is huge in PT4 for MacOS

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Database is huge in PT4 for MacOS

Postby Volvograd1967 » Thu Nov 05, 2026 6:38 pm

Hello. I am trying to move my PT4 database from a Windows laptop to my Macbook Pro M1.
The size of this database is 10GB in Windows. I have exported all the hands and the folder is about 1GB.
Now when I try to import these hands into PT4 for macOS. I got to about 50% progress and I got a warning my storage is full.
Looking at the database, it takes 50GB on my Macbook and it's only halfway through.
Is this a known issue? What can I do about it?
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Re: Database is huge in PT4 for MacOS

Postby Flag_Hippo » Fri Nov 06, 2026 10:19 am

The best way to move your database from Windows to your Mac is to back it up on Windows and restore it on the Mac, rather than exporting and re-importing your hands. See the Backup and Restore guide for the steps.

The database growth you described is not a known issue and I haven't been able to reproduce the database size problem on macOS, so we'll need more information to look into it. Please send us a support bundle and a sample of the hands you exported:

1. Turn on 'Enable Logging' in PokerTracker 4 via 'Configure > Options' if it isn't already enabled, then restart PokerTracker 4.
2. Start importing your hands again and let it run for a few minutes.
3. Without restarting PokerTracker 4, click 'File > Create Support Bundle' and save the file.
4. Zip/compress a sample of the exported hand history files you're importing.
5. Attach the support bundle and the zip/compressed file to a Support Ticket.

Tutorial: Reporting A Problem
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