hero stats session when restart hud

[lapa20]

Hi,

when i am playing a session and restart my hud/restart pokertracker while staying on the same table after eg. 50 hands then my hero stats start again from 0 while the stats from the other players remean as session stats. Why does hero session stats change back to 0 without hero leaving the table after restarting pokertracker 4?

[kraada]

That doesn't sound right - we'll investigate for you.

[kraada]

We're unable to reproduce this behavior on our end - could you please reproduce this issue and attach your PokerTracker4.log and PokerTracker4Hud.log files to a support ticket for us? If you could attach the hand histories and screenshots showing the reversion to new session stats that would help as well.

[lapa20]

ticket sended

[kraada]

Thanks, we appreciate it.