HUD not working on enet

[whyme still]

Hi,

My HUD is working with pokerstars bu not on enet. Anything I can do to fix this?

Thanks

[WhiteRider]

The HUD is working for me at Enet. Please make sure that your Enet software is installed in English.
Are the hands importing?

[whyme still]

Yes my hands are importing and my Enet look's to be in english, my chat is in english. I did not have any language option when installing.

Still can't have the HUD on enet.

[WhiteRider]

Please restart PT4 and then play a few hands at a single table.
Attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket, along with the hand history file (you'll need to compress it) and a screenshot of the table window, and post the ticket number here. That should let us see why the HUD isn't working for you.

[investnn]

Any news on the topic?

[WhiteRider]

The HUD is working at Enet for me. What type of tables are you playing?
Please follow my directions above so that we can see what is wrong for you.

[investnn]

Ticket number 118176.

[WhiteRider]

Thanks, we'll get back to you via your ticket.