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zoom hud

Posted:
Wed Mar 27, 2013 7:00 am
by RacRaco
Hi, when i play zoom nl25 2x tables hud is working ok, when i switch to 3 tables hud somtimes does not work in some hands, it remains same hud from previous hand...i have ptr4
Re: zoom hud

Posted:
Wed Mar 27, 2013 7:32 am
by RacRaco
i noticed he mixes players huds somtimes....i was wrong in 1st post please delte it...
Re: zoom hud

Posted:
Wed Mar 27, 2013 8:00 am
by Dyszka90
I have same problem pt3 and pt4 help please.
Re: zoom hud

Posted:
Wed Mar 27, 2013 8:14 am
by kraada
We have a known issue with Zoom at this time and one workaround is detailed
here and we have confirmation from at least some users that this does fix the problem for them.
Re: zoom hud

Posted:
Wed Mar 27, 2013 8:59 am
by RacRaco
Tried all, nothing has changed it sucks really and i lost few buyins while i noticed that something is wrong...
Re: zoom hud

Posted:
Wed Mar 27, 2013 9:10 am
by RacRaco
Can you remove this thread to pokertracker 4?
Re: zoom hud

Posted:
Wed Mar 27, 2013 4:40 pm
by kraada
Thread moved. We are aware of the problems (and that workaround apparently does not work for most people), so please create a
support ticket and we'll make sure you get notification when a fix is available.
Re: zoom hud

Posted:
Tue Apr 02, 2013 5:35 am
by delMartinez
Any progress? PT3 was useless in february and march. Same old story.
Re: zoom hud

Posted:
Tue Apr 02, 2013 8:33 am
by kraada
We only confirmed the issue on PT4 a few hours ago. At this point we are still investigating what is going wrong - once we figure that out we will fix it on PT4 first and PT3 second. We all sincerely hope this will be the last time that PokerStars changes the formatting for Zoom.