"My C won" and "BB/100" show opposite signs

[memetracker]

Stats (graphs and reports) show wrong sign for "My C won" on iPoker at SwissCasinos, i.e. a won hand shows negative "C won" and positive "BB won".
Same stats on Pokerstars work fine. Any pointers to what setting might be wrong?

EDIT: I found a solution: the currency exchange rates were wrong (check via database settings), the download of exchange rates sometimes is flawed

[Flag_Hippo]

This can happen when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time and that should also avoid problems with retrieving the exchange rates for future sessions.

[memetracker]

Thanks for your reply.
However, there is no timezone setting in the SwissCasinos skin. Does make sense since pretty much only Swiss players are admitted I think. And Switzerland is too small for more than one time zone...

[Flag_Hippo]

However, there is no timezone setting in the SwissCasinos skin.

Where were you looking for that? As per my previous reply it's set via the iPoker lobby:

Swiss-Casinos-Poker.png

(401.47 KiB) Downloaded 795 times

[memetracker]

Sorry, I thought I had answered.

Big thanks for pointing that out, I was looking at the wrong places and menus. Unbelievable so that people outside Switzerland would play on that platform ;-)

All problems solved, thanks much.

[Flag_Hippo]

No problem and thanks for the update. The screenshot wasn't that recent so it's good to know nothing has changed since.