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PT4 and PS new update

PostPosted: Tue Sep 09, 2025 3:42 pm
by raverlof666
Hello!
Are guys having issues with hud ??
I've been trying to play 500s ps.com, and seems like it doesnt track correctly after this new update.
I open to observe tables and instantly detects it and gets hands, but idk why or how, some tables I play aren't detected, I click and open while playing on handhistory viewer and it seems empty and white but lenght of the scroll menu longer..
I look into tracker hands, and seems those hands never been played.....
am I the only one having this issue? ?

Re: PT4 and PS new update

PostPosted: Wed Sep 10, 2025 5:19 am
by Flag_Hippo
I am not seeing any other reports. Please check your configuration as some PokerStars updates can turn off the saving of local hand histories.

Is PokerStars still configured to save your hand histories?

If so is it still creating the local hand histories in the designated folder while you are playing?

If so is PokerTracker 4 configured to import from that folder?

PokerStars Configuration Guide

Re: PT4 and PS new update

PostPosted: Wed Sep 10, 2025 1:50 pm
by raverlof666
and you are correct jaja sorry :D seems new update of ps stopped saving hh
i wonder why because it was working smothly
ty for your help and time

Re: PT4 and PS new update

PostPosted: Thu Sep 11, 2025 6:15 am
by Flag_Hippo
No problem. I'm pleased to hear it's working again :)