PokerTracker

Double rebuy. Went on to win. Graph not updating and the result isn't being recognized.

**Not a high priority I'm playing in the micros!

On what poker site was this? If your poker site tournament files do not contain winnings information you can manually update the result in PokerTracker 4:

Guide: Updating Tournament Information Manually

Ok thank you for the link I’ll add it. Wasn’t sure if it was a bug. 888 (ON CA).

You can open your 888 files with a text editor such as NotePad. If the winnings information is included or you are not sure then please attach your example to a Support Ticket so we can take a look.

I just picked up another win after re-buying and it's not updating that either. I'm not entirely sure what files you would need?

ragingbullj wrote:I just picked up another win after re-buying and it's not updating that either. I'm not entirely sure what files you would need?

To continue on this. It's recognizes separate buy-ins to the same tournament. My graph adjusts as soon as I buy-in. But in the case of the two wins it doesn't register anything.

PokerTracker 4 archives those files to your 'Processed' folder which you can access which you can access via the 'File -> Open User Data Folder' option:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Processed

Guide: Processed Files

Please zip/compress the files from the relevant days and attach them to a Support Ticket.