fatal error: connection lost to database

[CrAzY29]

What should i do ?

[Flag_Hippo]

If you're using any security software (such as antivirus, firewall) please refer to the instructions given in the Security Software Configuration Guide to see if that helps. If it doesn't then turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle to a Support Ticket along with your 5 latest PostgreSQL log files from here:

C:/Program Files/PostgreSQL/x/data/pg_log

where 'x' is the version of PostgreSQL installed on your computer:

Guide: PostgreSQL log files