tournaments incorrectly gathered

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tournaments incorrectly gathered

Postby loosefish » Wed Mar 19, 2025 10:41 am

Hello,

Some tournaments are incorrectly gathered (the consequence is that PT4 view 2 tournaments as a unique one, lasting hundreds of hours... and killing my hourly winning rate stats :? ).
I think that the root cause is a bad naming by the room (some tournaments are only named "B", or "D". For info, they are the "King 5" tournaments on Winamax).
But I wonder if there is a fix, to separate again the hands in two separate tournaments (apart from the suppression of the aggregated tournament).

Thank you by advance for the answer.
loosefish
 
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Re: tournaments incorrectly gathered

Postby Flag_Hippo » Wed Mar 19, 2025 1:52 pm

So we can take a look at this please send information detailing the problem to us in a Support Ticket and attach the original tournament history files provided by Winamax.
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