Pokerstars All In poker hands are not recognized

[afteRReset]

There is a new poker tab on PS with just all in and fold option max 25bb depth. Those hands aren't getting imported by PT

Spoiler: show

PokerStars Hand #12121212121: All-In Poker No Limit ($5/$10 - $250 Cap - USD) - 2025/01/16 21:21:53 CUST [2025/01/15 15:11:53 ET]
Table 'Syrma III' 6-max Seat #6 is the button
Seat 1: yhterhulryk ($230 in chips)
Seat 3: davai_dima98 ($60 in chips)
Seat 4: Kafanke48 ($102 in chips)
Seat 5: UribZ ($300.50 in chips)
Seat 6: player ($201 in chips)
yhterhulryk: posts small blind $5
davai_dima98: posts big blind $10
*** HOLE CARDS ***
Dealt to player [5d 7c]
Kafanke48: raises $92 to $102 and is all-in
UribZ: folds
player: folds
yhterhulryk: folds
davai_dima98: folds
Uncalled bet ($92) returned to Kafanke48
Kafanke48 collected $25 from pot
Kafanke48: doesn't show hand
*** SUMMARY ***
Total pot $25 | Rake $0
Seat 1: yhterhulryk (small blind) folded before Flop
Seat 3: davai_dima98 (big blind) folded before Flop
Seat 4: Kafanke48 collected ($25)
Seat 5: UribZ folded before Flop (didn't bet)
Seat 6: player (button) folded before Flop (didn't bet)

[Flag_Hippo]

Can you attach a sample of these new PokerStars hands to a Support Ticket. Thank you.

[afteRReset]

It looks like my ticked is closed now and pokertracker can recognize All In hands now. How do I filter them in a report now?

[Flag_Hippo]

Those hands have their own stake which you can filter for via 'Game Details -> Stakes':

aof.PNG

(21.71 KiB) Downloaded 3840 times

[afteRReset]

Thanks, it looks like I just don't have them as at the time played pt4 didn't recognized them so they aren't in db right? I should request hands from PS again?

[Flag_Hippo]

You can request the hand histories from PokerStars again but the original files should be in your 'Processed' folder:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Processed

Guide: Processed Files