Slow refresh on HUD

Questions and discussion about PokerTracker 4 for Windows

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Slow refresh on HUD

Postby hondowayne » Fri Jan 17, 2025 7:06 am

Hello, I play SPins.When i start the first games the HUd is good and refresh every hand fast,but on the next games HUD is very slow and refresh after many hands...
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Re: Slow refresh on HUD

Postby Flag_Hippo » Fri Jan 17, 2025 10:24 am

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle and screenshot to a Support Ticket where a technician can follow up with you:

Tutorial: Reporting A Problem
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