PokerTracker

Everyones stats are working fine but heros popup tools dont show anything? Other players popup stats are working.

So we can investigate that and follow up with you please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your screenshot and support bundle to a Support Ticket:

Tutorial: Reporting A Problem