HANDS

[TroyLee1990]

what do I have to do so that the hands will be saved all the time?

The maximum allowed number of observed poker stars hands has been reached.
No more observed hands will be imported until 30 minutes have passed and poker tracker is restarded.
This is a poker stars requirement and only affects your observed tables.

[Flag_Hippo]

There is a limit on the number of observed hands that PokerStars will allow to be imported into tracking software to prevent datamining. The only hands that can be saved all the time are those you have personally played.

[nutsohgod]

hi. i have the same popup while playin and not observing. is it possible,
that pt4 dont see who is the hero?
i have no idea how to fix it. after restart it doesnt needed much time until the popup starts again and the hud was just running on 1 of 4 tables.. or is it a format thing?
hope somebody can tell me what to do...

found solution

[Flag_Hippo]

i have no idea how to fix it. after restart it doesnt needed much time until the popup starts again and the hud was just running on 1 of 4 tables

If your HUD isn't working on all tables and you are reaching the observed hands limit then that would indicate things are not setup correctly with PokerStars to import your own played hands. If that's not setup correctly then every hand you play will effectively be an observed hand from the perspective of PokerTracker:

PokerStars Configuration Guide

found solution

That will prevent the import of observed hands and reaching the observed hand limit but wouldn't change anything regarding importing your played hands correctly.