by Flag_Hippo wrote:Are you sitting out and/or timing out before this happens? If that's the case then any subsequent observed hands imported via the memory grabber will not be able to identify you as Hero and your HUD will appear even if you have enabled 'Everyone But Hero' in your HUD Group properties but that should revert after you sit back in and your next played hand imports. If you need any further assistance please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. When the issue occurs take a screenshot of your desktop and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach screenshot and support bundle to a Support Ticket along with a link to this thread and your PokerStars hand histories from that session.
Nope , this happens and i am not sit out or timing out , and then dont revert it alone . The only way to make my HUD goes is to click on PT4 button at the table , and reloaded/select again my Hud Profile
