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Error when importing tournament summaries

PostPosted: Wed Jun 25, 2008 1:42 pm
by mikeneron
I took a few months off, but decided to play last night. I was having problems with poker tracker importing my hands, so I found out about the patch to version 2.17.02a so I have that applied and it looks OK. The problem is when I try to import the tournament summaries. Here is a printscreen of the error I am getting.

[ img ]

Re: Error when importing tournament summaries

PostPosted: Wed Jun 25, 2008 4:03 pm
by ptrack pat
This type of problem is usually because you anti-virus program is preventing PT from getting the full text of the emails.

What AV program are you using?
Try turning it off and then doing the Check Email/POP3 option.

Re: Error when importing tournament summaries

PostPosted: Wed Jun 25, 2008 5:31 pm
by mikeneron
Bingo. I have AVG and recently had to update it to version 8. I had no problems importing tournament summaries with the previous version of AVG, so that is why I didn't think to check for that. Thanks!