my pt2 caught a virus

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my pt2 caught a virus

Postby clarkatroid1 » Wed May 14, 2008 9:28 pm

my pt2 caught a virus, back door trojan, was spotted by avg scanner, so i panicked and uninstalled it, and re installed it.

obviously i lost my entire database, is there any way to re install it, i had 250k hands.
thanks in advance
clarkatroid1
 
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Re: my pt2 caught a virus

Postby ptrack pat » Wed May 14, 2008 10:26 pm

There was never any virus in the program, see here
viewtopic.php?f=26&t=3938

Reinstall the program.
http://www.pokertracker3.com/products/PTH/download.php

If it's unregistered then you'll have to send me the new product ID from the Help/About Poker Tracker window using the support system...
http://www.pokertracker3.com/support/?cat_id=4
ptrack pat
 
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Re: my pt2 caught a virus

Postby clarkatroid1 » Thu May 15, 2008 6:19 am

i have re installed pt2, but ob my old database have been erased, can i retrieve it at all?
clarkatroid1
 
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Re: my pt2 caught a virus

Postby ptrack pat » Thu May 15, 2008 9:16 am

Did you uninstall the program before you reinstalled it? If you didn't uninstall it the database files should not have been touched at all.
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Re: my pt2 caught a virus

Postby clarkatroid1 » Thu May 15, 2008 12:21 pm

yeah i uninstalled pt, not the database files, for a techno retard, how do i load them up again pls
clarkatroid1
 
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Re: my pt2 caught a virus

Postby ptrack pat » Thu May 15, 2008 12:47 pm

If you uninstalled PT then you also uninstalled the database file. There was no reason to do this.

Go to the c:\program files\poker tracker v2 folder. Are there files there called ptrack_backup.mdb and hhcopy.mdb ?
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Re: my pt2 caught a virus

Postby clarkatroid1 » Thu May 15, 2008 3:03 pm

yeah ptbackup and hhdb it says, im on vista, theres an image of a key over the files which i presume mean they are locked, it says they are read only files
thanks adam
clarkatroid1
 
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Re: my pt2 caught a virus

Postby ptrack pat » Thu May 15, 2008 3:09 pm

See this link for how to enable your view to show file extensions with Vista...
http://www.tech-recipes.com/rx/1269/vis ... extensions

I'm asking about a file called hhcopy.mdb , not the hhdb.mdb file. Is there an hhcopy.mdb file there?
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