Import Finished With Errors - The import finished but there

Any support related posts should go here.

Import Finished With Errors - The import finished but there

Postby im_your_atm » Sun Sep 07, 2008 6:01 pm

Windows Vista
Have it set to run as admin.

Running stars while playing and keep getting this:

Import Finished With Errors - The import finished but there were errors. Open the Utilities/Error Log Display/Maintenance window to see the errors - 4 file(s) read - 0 new hand(s) were imported.

I go to ring game stats and all I see is a few hands imported but definitely not most
im_your_atm
 
Posts: 2
Joined: Sun Sep 07, 2008 5:13 pm

Re: Import Finished With Errors - The import finished but there

Postby prajna » Sun Sep 07, 2008 8:57 pm

Is this a manual import or is it auto import? If auto, where are you getting the errors from and are you using Beta 17? If not, then your error is coming from the fact that stars changed the format of their hand histories in their recent upgrade and this is causing your error. You need to upgrade to beta 17 to fix this issue by closing pt3, then downloading beta 17 WITHOUT postgresql. Once downloaded, just run the installer and it will upgrade your software. There is no need to uninstall anything.

~ Thomas
[PokerTracker Support]
prajna
 
Posts: 734
Joined: Thu Apr 03, 2008 1:58 pm

Re: Import Finished With Errors - The import finished but there

Postby im_your_atm » Sun Sep 14, 2008 4:53 pm

This is for poker tracker holdem v. 2 not 3.

I tried to import in another fashion and it was unable to import even a single hand. Is there a problem with start hh's?
im_your_atm
 
Posts: 2
Joined: Sun Sep 07, 2008 5:13 pm

Re: Import Finished With Errors - The import finished but there

Postby WhiteRider » Sun Sep 14, 2008 5:20 pm

OK, I'll move this to the PT2 forums then, but I think you probably just need the latest patch, which is stickied at the top of the PT2 section.
viewtopic.php?f=28&t=11299
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Import Finished With Errors - The import finished but there

Postby ptrack pat » Sun Sep 14, 2008 6:59 pm

Open the error log window like the message tells you to do and list what the errors are.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm


Return to PTH Support

Who is online

Users browsing this forum: No registered users and 0 guests