PokerTracker

Hi. I just bought PT2 and PA and tried it out last night and i followed the directions on how t o import hands. But after playing about 400 hands last night I realized that no hands were imported to the file I designated. I told FTP to save my hand histories and told PT2 to obtain these hand histories from the same file. I am wondering if i did anything wrong because when it was auto importing it never recogized any hands.

Are you using Vista on this computer? If so, please see this FAQ
viewtopic.php?f=30&t=1378

Thank you very much Pat. It worked. I was sure i was missing something. But unfortunately a new problem has arisen. When i went to open my PA Hud it now says i have to register and purchase again because i am now running a trial version. How is this possible and what do i have to do?

Use the PA HUD support wizard to report this issue and re-register:
http://www.pokertracker3.com/products/PAH/faq.php

Thank you very much. But do I need to repurchase the product? I get my registration code but i do not know where to put it.

If you bought the program then you shouldn't have to repurchase. I am not familiar with their registration process, but if you ask them using the support wizard they will be able to help you.

If you have your old reg # for PAH, you don't need a new one. Just click help-about and it will open up the registration window. When you open PAH, wait a minute or two, it is slow to react as unreg version will give a couple of messages first. The process is fresh in my memory because I had to redo my new hdd and been having trouble with PAH using Vista.

Well, I just bought too PT2 and tried it out and i followed the directions on how t o import hands. But after playing many hands I realized that if the hands were correctly imported to the file I designated and exist both in the two folders (from /everestpoker/handhistory and the folder I created), when I click on the "ring button" or the "tournament button" in PT2 , there's no hand...and no statistics...!

Could you help me ? Thank you :idea:

OEUUUF

Install the latest PATCH, version 2.17.01g from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker3.com/products/PTH/download.php