Added Bodog, now no stats displayed on Bodog or Stars

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Added Bodog, now no stats displayed on Bodog or Stars

Postby jamwende » Thu Oct 23, 2008 4:47 pm

PA Hud worked great on Stars for many months. However, after I added Bodog, stats are no longer displayed on Stars. Also, I've been unable to get stats on Bodog. Filter is currently set at 2-10, tried other filter settings to no avail. Also, all boxes are unchecked in filter. Any help?
jamwende
 
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Joined: Thu Oct 23, 2008 8:00 am

Re: Added Bodog, now no stats displayed on Bodog or Stars

Postby WhiteRider » Thu Oct 23, 2008 5:58 pm

Are you using latest PAH version 1.19.8?

Configuring Bodog shouldn't affect Stars.
Are the hands still importing OK into PT2?
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem?
Are the tables recognized in the main PAH window?
Do you see the tables listed in the main PAH window?
Do you have the correct hand history folder configured in Options -> Preferences -> Pokerstars?
WhiteRider
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Location: UK

Re: Added Bodog, now no stats displayed on Bodog or Stars

Postby jamwende » Thu Oct 23, 2008 7:42 pm

WhiteRider wrote:Are you using latest PAH version 1.19.8?

Updated to the latest PAH version and it worked fine again until I tried to change the layout in Bodog. Now its not displaying stats again. The tables show up in PAH and the average pot size is displayed but none of the other stats are working.

Configuring Bodog shouldn't affect Stars.
Are the hands still importing OK into PT2? yes
Do you have the correct databases selected in Options -> Preferences -> Databases -> Holdem? yes
Are the tables recognized in the main PAH window? yes
Do you see the tables listed in the main PAH window? yes, except only the average pot size is displayed, the rest of the stats are NA.
Do you have the correct hand history folder configured in Options -> Preferences -> Pokerstars? yes
jamwende
 
Posts: 2
Joined: Thu Oct 23, 2008 8:00 am

Re: Added Bodog, now no stats displayed on Bodog or Stars

Postby WhiteRider » Fri Oct 24, 2008 4:29 am

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
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