registering problems

General discussion of PokerAce Hud.

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registering problems

Postby isitmytime » Wed Feb 04, 2009 5:52 am

i cannot register my ace hud bc everytime i try it says i need to dl it. whats going on
isitmytime
 
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Re: registering problems

Postby WhiteRider » Wed Feb 04, 2009 6:28 am

There was a problem with the registration server last week, but if you re-enter your code it should work fine now.
If it still says it can't connect, try disabling your firewall temporarily while you start PAH.

Registration Issues - Need Registration Code
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Re: registering problems

Postby isitmytime » Wed Feb 04, 2009 6:32 am

my firewall is off
everytime i click to register my ace hud it takes me to this link
https://www.pokertracker.com/products/PAH/purchase.php
please help
i already have a registeration code but i cannot enter it in
what do i do
isitmytime
 
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Joined: Tue Jan 20, 2009 4:49 pm

Re: registering problems

Postby WhiteRider » Wed Feb 04, 2009 7:42 am

You don't need to click the link.
Isn't there a space to enter a code on the splash screen?
Otherwise, go to Help -> About and enter your code there.
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Re: registering problems

Postby isitmytime » Thu Feb 05, 2009 3:25 am

ok now i can register it but it says my code is invalid
do i use the same registration code as my pk3?
isitmytime
 
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Re: registering problems

Postby isitmytime » Thu Feb 05, 2009 3:27 am

when i bought the pk3 it says ace hud is included free
but it wont accep tthe same registration code
mypk3 is already registered
isitmytime
 
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Re: registering problems

Postby WhiteRider » Thu Feb 05, 2009 5:37 am

You need a different code for PAH.

In the email you got with your PT3 code there is a link to allow you to request your PAH code.
http://www.pokertracker.com/products/PT3/claim.php

If you already claimed your code, you can Rerequest your PAHUD Key.
WhiteRider
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Re: registering problems

Postby isitmytime » Thu Feb 05, 2009 6:44 am

i dl the pt2 but i cant find the code
please help or email me a code for my hud
isitmytime
 
Posts: 13
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Re: registering problems

Postby kraada » Thu Feb 05, 2009 10:35 am

Please create a support ticket and make sure to include the Product Code from your downloaded copy of PT2 and we'll get you that code.
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Re: registering problems

Postby isitmytime » Thu Feb 05, 2009 2:52 pm

ok man this is getting RIDCULOUS
you guys email me this

You have requested your PokerAce Hud registration code. However, there are no registrations under [email protected].

PokerAce Software
http://pokeracesoftware.com

last time i asked for my pokerace hud code this is what i got. then i get run arounds i have to go make a supoort ticket this n that. i bought pokertracker over 2 weeks ago n still have no poker ace hud code. WHY WOULD YOU TAKE MY MONEY AND NOT GIVE ME THE CODE? LIKE WHY DO I HAVE TO GO THRU ALL THIS HASSEL TO GET WHAT I PAID FOR. YOU TAKE MY 89 BUCKS AND DONT GIVE ME A SIMPLE CODE WHY IS THIS SOO HARD. JUST GIVE ME WHAT I PAID FOR!!
EMAIL ME MY CODE PLEASE IM TIRED OF GOING THRU ALL THIS TO TRY TO GET MY CODE WHEN YOU GUYS SHOULD HAVE ALREADY SENT IT TO ME. THIS IS REALLY BAD BUSINESS AND I ALREADY REGRET BUYING PK3!
isitmytime
 
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Joined: Tue Jan 20, 2009 4:49 pm

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