bought pokerace

[martnl]

hello i have bought poker ace yesterday.
How long its takes that i get the serial?

I have paid whit paypall.

[WhiteRider]

You should get your code within 24 hours - it's normally quicker than that but please bear in mind that it's sunday so there could be a little delay.

[martnl]

ty for the answer. but i dont have yet the code. (its already monday here ;) )
i can only play 1 table. :o

Transactieomschrijving: <removed>
Prijs object: $25,00 USD
Totaal: $25,00 USD
Omschrijving bestelling: PokerAce Heads Up Display
Koper: Martin Deisz

[WhiteRider]

It may be monday for you, but the guys who handle this are in the US. I'm sorry for the delay but the main guy who handles this was away for the weekend - I'm sure you'll get your code today sometime.
If not, please create a ticket on the Support system.

[martnl]

ok i make a support ticket.

[WhiteRider]

Thanks - I'm sorry about the delay, but we'll get it sorted out.

[martnl]

i,m now a little angry! :evil:

I knew that er something wrong.
Comn give me my key!
I dont get answer on the support ticket ofcourse !!!

[WhiteRider]

I have passed your ticket on to the management, but they are in the US, so please be patient. You will get your code.

[martnl]

ty for youre time.

i get this answer but no key. :o
I try the support again.

Hello:

Thank you for contacting PokerTracker Support. I have resent your pahud key to you. Let us know if there is anything else we can do for you.

~ Thomas
[PokerTracker Support]

[WhiteRider]

Check your email - check junk mail folders too.