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BUSY

PostPosted: Sun Oct 31, 2010 10:25 am
by ajoannic

Re: BUSY

PostPosted: Sun Oct 31, 2010 10:30 am
by ajoannic

Re: BUSY

PostPosted: Sun Oct 31, 2010 1:51 pm
by kraada
Please attach the log file mentioned in the popup window after receiving the error to a support ticket and one of our technicians will read it and ascertain the problem for you so that you can get everything reinstalled properly. When updating PT3, you do not need to uninstall anything, just install the new version while PT3 and your poker client is closed. Repeatedly uninstalling PostgreSQL without cause is known to create problems.

Re: BUSY

PostPosted: Sun Oct 31, 2010 5:37 pm
by ajoannic
thank you but i buy pt3 to play poker not to learn informatic :D
sick
finally a lot of problems with this software , but never to pay

Re: BUSY

PostPosted: Mon Nov 01, 2010 8:57 am
by kraada
We need that log in order to figure out what is going wrong for you. There are several things that could be causing this sort of issue and we can't tell you what problem it is until we know more. If your car's Check Engine light comes on, you can't just call up a mechanic and tell him that and expect him to know how to tell you how to fix it over the phone . . . it's the same basic principle here. If you create the support ticket and send us the log file, we will be able to figure it out. But just the screenshot is simply not enough information to know what needs to be done.

Re: BUSY

PostPosted: Mon Nov 01, 2010 3:30 pm
by ajoannic

Re: BUSY

PostPosted: Mon Nov 01, 2010 5:27 pm
by kraada
These images do not contain information which will help us determine what is causing your problem. Please create a support ticket attaching the log referenced in the screenshot you posted earlier and we will investigate further for you.

Re: BUSY

PostPosted: Tue Nov 02, 2010 1:11 pm
by ajoannic
you dont understand what ?

my postgres dont want to attach pt3
when i see all problems that i read on all forums , pt3 is a fake
why sold something with so much problems?

Re: BUSY

PostPosted: Tue Nov 02, 2010 3:17 pm
by WhiteRider
Please follow Kraada's directions so that we can help you get things sorted out.

Re: BUSY

PostPosted: Tue Nov 02, 2010 7:15 pm
by Yorkie6013
ajoannic wrote:you dont understand what ?

my postgres dont want to attach pt3
when i see all problems that i read on all forums , pt3 is a fake
why sold something with so much problems?


they know it wont work with PT3, but without seeing a log filr they dont know why it wont work.