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cant get poker tracker trial version to start

PostPosted: Sun Feb 21, 2010 7:41 am
by michael1972
hi
this is how it goes
start pt as admin
asked if i want to continue in trial mode
yes
asked to install postgre
yes
error opening installation logfile.verify that the specified log file location exists is writeable
ok
poker tracker has just experienced a fatal error
in order to help us improve pt 3 please enable logging,reproduce the crash,and then submit a support request
attach the poker tracking log file and the crash log file (c:\users\michael\pokertracker v3.00 beta
30.6-crash_20100221.log)
any help will be apreciated

Re: cant get poker tracker trial version to start

PostPosted: Sun Feb 21, 2010 9:39 am
by kraada
Please report this problem so that we can investigate further and get this fixed for you.

Re: cant get poker tracker trial version to start

PostPosted: Sun Feb 21, 2010 3:24 pm
by tarix
As a first step you might want to consult our Firewall Guide to make sure your security software is not blocking PT3 from accessing the internet.