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Stakes getting split

PostPosted: Mon Sep 09, 2013 7:35 am
by testiklas
I play on svenska spel, boss platform and in the results and statistcis tab the results for every stake get split up for some reason.

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where it says 5 nl and 5 nl (5 max) is the same tables but for some reason it gets split.Its the same for every stake.
Is there a way to fix this?

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 7:57 am
by kraada
What's the maximum number of players on these tables?

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 8:05 am
by testiklas
its 5 both where it says "nl" and "nl (5 max)".
Its the same tables.

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 8:14 am
by kraada
Please attach a session from each of kr10NL and kr10NL (5 Max) to a support ticket and we'll investigate this further for you.

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 8:32 am
by testiklas
Unless im doing something wrong I can't submit a suport ticket for any of the "nl" hands. In the open user data folder im only finding hands from 2013 and all the hands from 2013 registerd as "nl 5 max" hands.

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 8:44 am
by testiklas
So I guess I only need a way to merge the columns, because new hands are registring only as nl (5 max) hands.

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 9:31 am
by kraada
You can adjust the stakes via Database -> Adjust Stakes. I think they should all be coming in as (5 Max) but until we have samples to test I can't be 100% certain. Either way you can reassign them that way.

Re: Stakes getting split

PostPosted: Mon Sep 09, 2013 10:26 am
by testiklas
Tried doing that with 5nl and 10nl. Nothing changed.Tried a bunch of different settings, but nothing hapens.


Edit: when I do every sessione seperately it works. Guess I got plans for a while.