Error: invalid pot size?

[phatus]

I was just uploading some cash hands from William Hill to PT and some of the hands in the 'import status' window read 'ipoker: Error: Invalid pot size for hand'. Does this mean these hands aren't being recorded? Any idea what the problem is and if it can be fixed?

Thanks

[kraada]

That error means that when PokerTracker was validating the hand the amount of money the actions said was in the pot did not match the amount of money the hand history said was in the pot - when that happens, PokerTracker doesn't import the hand because it doesn't know which value to believe.

If you attach the hand history in question to a support ticket we'll look into whether or not the error is something we can correct (and if we can, we'll correct it).