Can't put my screen name

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Can't put my screen name

Postby Neo657 » Mon Apr 16, 2012 8:43 am

I simply can not put in my screen name.

Every Time i try to write my name it doesnt work or chooses someone else's.

I did everything exactly as described at the beginners list.

Need help...

Sorry for my bad english.
Neo657
 
Posts: 2
Joined: Mon Apr 16, 2012 8:40 am

Re: Can't put my screen name

Postby kraada » Mon Apr 16, 2012 8:53 am

Have you imported at least one hand you played in? Until you've imported a played hand, your name won't be in the list.
kraada
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Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Can't put my screen name

Postby Neo657 » Mon Apr 16, 2012 9:02 am

yes, as described i reporteded minimum 1 hand. It found every name except mine... maybe its because it has a "-" in the name?
Neo657
 
Posts: 2
Joined: Mon Apr 16, 2012 8:40 am

Re: Can't put my screen name

Postby kraada » Mon Apr 16, 2012 12:12 pm

I suppose it's possible. Could you please attach one hand you've played in to a support ticket for us? That will help us figure out what is going on here for you.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


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