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problem

PostPosted: Thu Nov 24, 2011 2:38 am
by pliskin
hello!

From when I have bought the software I have always used him without any problem but today the software me from a problem, writing goes out that "pokertraker was unable to contact the registration server to confirm the activation or your product.

Please make sure that the pokertracker.exe is allowed full internet access through any firewalls installed on your computer."

for my firewall it is everything ok.

what must I do?

Re: problem

PostPosted: Thu Nov 24, 2011 4:31 am
by WhiteRider
That does normally indicate a problem with firewall configuration - did you recently change your firewall, or did it update?
Please check the Firewall Guide and make sure that PT3 is allowed full access.

If you still have problems please open a Support ticket so that we can investigate further.