Error message while importing hands

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Error message while importing hands

Postby mashpot » Wed Sep 14, 2011 7:35 pm

I keep getting these error messages:

2011/09/15 09:27:32: PokerStars: Hand Imported (#67520631527) from Pilcher V
2011/09/15 09:27:34: Access violation (1) (Flags: 0; Address: 0x0060169b; EIP: 0x0060169B)(Line #33)
2011/09/15 09:27:36: PokerStars: Hand Imported (#67520624774) from Dschubba IX
2011/09/15 09:27:36: Access violation (1) (Flags: 0; Address: 0x0060169b; EIP: 0x0060169B)(Line #33)
2011/09/15 09:27:39: Access violation (1) (Flags: 0; Address: 0x0060169b; EIP: 0x0060169B)(Line #33)

Doesn't seem to be affecting performance. But just started happening recently and I didn't change anything.
mashpot
 
Posts: 16
Joined: Sat Aug 01, 2009 11:33 am

Re: Error message while importing hands

Postby WhiteRider » Thu Sep 15, 2011 3:05 am

If you're not using v3.11.5 Beta please update.
Download page
PT3 Build History / Release Notes

If you have the problem in 3.11.5 please run Database > Housekeeping with the ReIndex and Rebuild Cache options in addition to the defaults.
If that doesn't help please report your problem and we'll see what is going on - attach one of the hand history files which causes the problem along with your log files.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 5 guests