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Can't connect to server/start client

PostPosted: Fri Aug 19, 2011 12:51 am
by Kaingoon
So when i try to start poker tracker it tells me
"error connecting to default databse"
and asks me to create a new database or choose one from the list.

When I try to create or choose one from the list i get this error.


Unable to create PostgreSQL database: PT3_2011_08_18_214816
Reason: Unable to login to database (template1). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "???" and accepting TCP/IP connections on port 5432?

I haven't changed anything, I have not tried to run it for a couple months however, i've got the most recent updates etc.
Any assitance appreciated, I'd love to get this working again

Re: Can't connect to server/start client

PostPosted: Fri Aug 19, 2011 3:22 am
by WhiteRider
Please read our Firewall Guide.
If that doesn't help click Start, type Event Viewer and click on it when it appears. Go into the Applications section in the top left and look for errors relating to PostgreSQL. Do you see any? If so, double click them and tell me what the error text is.

Re: Can't connect to server/start client

PostPosted: Sat Oct 01, 2011 9:54 am
by NikTheGreek
Hi,

I had the same error after moving to win7 64bit. I use Microsoft Windows Firewall and Microsoft Security Essentials as my antivirus. I added all 4 processes that the General Firewall Troubleshooting section mentions from the link you gave in the previous post. I restarted my machine and I still get the same error when trying to start PT3. I checked the Event Viewer and there are no errors related to this.

Some other details:
- Operating system: Win7 Professional SP1 64bit
- PT3 version 3.10
- PostgreSQL version: 9.1 (Note: This is installed under the "C:\Program Files\PostgreSQL\9.1" folder. However, there is also this folder "C:\Program Files (x86)\PostgreSQL\8.3" but it only contains a "Data" folder.)
- I downloaded and installed PT3 and on installation I got a msg saying that I need to also install the SP1 for Vista even though I'm on win7. So I didn't follow those instructions. I went and installed PostgreSQL 9.1 manually from a link I found here on your forums because I read it was the most appropriate for win7 64bit. At some point I managed to make it work but I can't remember if it was before or after I enabled the MS Firewall or MS Security Essentials.
- If I disable the MS Firewall I still get the same error.

Thanks

Re: Can't connect to server/start client

PostPosted: Sat Oct 01, 2011 10:11 am
by kraada
We have not tested nor do we officially support PostgreSQL 9.1 at this point in time. Please uninstall it and downgrade to at least 9.0 (8.3 and 8.4 also work well). Please also upgrade to the latest PT3 beta version and see if the combination of those things helps you ehre.