6max hyperturbo sng pokerstars buggy payout

[dave2085]

hey i play the hyperturbo sngs on pokerstars, for example the sundaymillion qualifier for 74$

if i look them up in my pokertracker tournament lobby, i see the exact count of played sngs, how often i finished 1st,2nd and 3rd, but the payouts are mssing... if i finish first or 2nd it wont show me up my winnings...but the winnings for 3rd place (5.40$)is within ...but the payout for 2nd and first place is missing... so my roi and my net won amount is wrong... i think the problem is that they are qualifier and pokertracker have problems to track the winnings!?
so is it possible for me to write manually a payout structure for those explicit 74$ hyperturbos? and if so..how does it work?! like a script ..i dont want to import every sng..

i think that must be possible, because the 1st place count is correct just the 215$ per win is missing



and an other point is that they have 2table types

table type 1: 72.55$ STT (6max) SNG
table type2: 72.55$ STT (6max) Super-Turbo SNG
thtas no problem for me if i use good filters but its a little bit confusing me...


regards

David

(sry for my bad english)

[kraada]

Please attach the original hand history and tournament summary for any tournament not importing properly to a support ticket and we'll make sure we look into what we can do to get this fixed.

[dave2085]

they are imported properly, the only thing is missing is the 215$ if i win one or get 2nd

and how do i send you the summaries where do i get them?

[kraada]

Please see the Tournaments FAQ for how to enable PokerStars tournament summaries.