888 HUD error - cash games

[ondanuts]

I have a persistent problem with 888 and my HUD. I've followed the tutorial for fixed seating, know to not move or touch the HUD until it 'resets itself' once I a hand finishes & gets loaded up but nothing I do seems to get it to work.

I play 6 handed & sit in position 3 (bottom right position).

Here's the weird thing, if I use the default HUD it adjusts correctly. I know that works because when I play in tournaments, I use the standard HUD & it adjusts fine every time I move tables etc.

Cash games are just a disaster, I must re-adjust every single time. I have upgraded to the latest beta so it's not an old version - but the same issue exists.

Does anyone else have this issue?

[WhiteRider]

Do you mean that you have a custom HUD for cash games?
That shouldn't really make any difference - the stats should still be rotated to the correct positions.

Do you have the Adjust Qualifying Tables Limits option enabled? If not, try that.
Tutorial: Using Auto Import

Do the stats appear in the correct places when you have preferred seating turned off in both PT3 and 888?

[ondanuts]

Do you mean that you have a custom HUD for cash games?

Yes - I downloaded the advanced HUD & made some changes to it.

Do you have the Adjust Qualifying Tables Limits option enabled? If not, try that.

Tutorial: Using Auto Import

Yes I followed that & the special tutorial for 888.

[quoteDo the stats appear in the correct places when you have preferred seating turned off in both PT3 and 888?[/quote]

They weren't, so I've just tried it without & the were in the wrong place, then I adjusted again & it seemed to work fine (no seat setting in 888 settings & removed it in PT3).

I then set my seating option to 3, changed my 888 seat shut down PT3 and reopened it and launched a new table... didn't work.

Client 1st person view is unchecked

Now I've set the set to 3, reloaded it but not working.

I moved the HUD around saved, restarted - but again, reopen another screen & it's stuffed. I'm lost

[WhiteRider]

What version of PT3 are you using? If it's not v3.11.2 Beta please update.
Download page
PT3 Build History / Release Notes

Did you save the layout with preferred seating turned off in both PT3 and 888, and check that it was right on another table with the same setup?

Do you have Adjust Qualifying Tables Limits enabled?

If both of the above are "yes" please enable logging and restart PT3, play a few hands at a single table with preferred seating enabled and attach the PokerTracker.log and PokerTrackerHUD.log files to a Support ticket along with the hand history file for the session and a screenshot of the table.

Tutorial: Submitting a Bug Report

[ondanuts]

yes yes. Has to be a bug report :(

Thanks for trying

[m4ximu5]

If there already a solution, because i have the same problem in Cash 6-Max there?

[WhiteRider]

Please submit a bug report as above.