Ipoker currencies not converted

[pepsin]

Hey. I play both euro and pound HU omaha and NLHE on titan and celeb poker, but the results all show up unconverted in dollars (same number won/lost). How is this fixed, or how do I change currency for tables after import?

I just downloaded the latest beta btw, it didn't help

[kraada]

Please see the Currency Guide which will explain how to set up and use multiple currencies in PT3.

[pepsin]

Thanks, but that didn't help me much. Possibly I missed it, or possibly I just explained my issue poorly in the first place. I'll try again: Say I won 100euro on a euro table in a session on ipoker. PT doesn't recognize this as euros, it will say this is 100 dollars. So I need to change the 100euro to the correct amount in dollars - something like 140 dollars. I tried to set the USD to USD rate to the same as EUR to USD rate in the currency tab to make PT convert it, but it didn't change anything.

[WhiteRider]

Have you added the Amount Won (Native) stat to your reports? If you're just looking at the default Amount Won stat that will always be labelled in $.
Tutorial: Configure Built-in Reports

Which version of PT3 are you using? (check the title bar of PT3)
iPoker sessions should be imported as the correct currency. If you see this problem in the latest version 3.11.2 Beta, please compress and attach a few example hand history files to a Support ticket so that we can investigate.

[pepsin]

Tried to run a report with amount won (native) won but the amount won was the same as before so no change occurred. Im using the latest beta 3.11.2.

I've had some issues with ipoker hands in the past (in this thread viewtopic.php?f=16&t=34694), I don't really believe there is a coherence, but possibly. I've submitted some hands from this last month just now.

[kraada]

Thanks we'll look at the hands in your ticket and get back to you.

[pepsin]

Never got any replies on this one. Fwiw, entraction and microgaming seem to work.

[WhiteRider]

Please check Support > My Tickets in the Side Navigation bar and if you don't have a reply post your ticket number here and we'll chase it up for you.