How can i check my Discount amount when already having PT2?

General discussion of PokerTracker 3.

Moderator: Moderators

How can i check my Discount amount when already having PT2?

Postby Flitschi » Fri May 16, 2008 1:38 pm

Hi guys,

excuse my bad english, don't use it for a long time :lol:

I've already get a serial code for PT2, but unfortunately i lost the email with the serial numbers etc. I am not sure when i first registered for PT2, i think it was August/September 2007. Is the discount you offer for Users of the "old" Version valid in my case?

And if it is valid, whats the amount i have to transfer via Pokerstars?

Thanks and Regards



PS: i pretty sure that my german/english is soooo bad that i say sorry a hundred times :mrgreen:
Flitschi
 
Posts: 3
Joined: Fri May 16, 2008 1:08 pm

Re: How can i check my Discount amount when already having PT2?

Postby WhiteRider » Fri May 16, 2008 1:47 pm

You need to link your PT2 purchase to your account - My Account -> My Orders.
Then when you go to the Purchase Page and Add to Cart you should see your discount.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: How can i check my Discount amount when already having PT2?

Postby Flitschi » Fri May 16, 2008 2:07 pm

Thanks for your reply. I tried it like you said, but it doesnt work.

[ img ]

I dont understand it, on the one side i can the my previus order history, but when i fill in the informations (emailadress etc.) he said to me that there is nothing registered under this adress.

As i posted before, unfortunately i lost/deleted the email from that time.

Greets
Flitschi
 
Posts: 3
Joined: Fri May 16, 2008 1:08 pm

Re: How can i check my Discount amount when already having PT2?

Postby WhiteRider » Fri May 16, 2008 2:19 pm

Then the best way will be to create a ticket on the Support system and describe your situation. Include all information you can, including email address used for original purchases, etc.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: How can i check my Discount amount when already having PT2?

Postby Flitschi » Fri May 16, 2008 2:29 pm

Thank you very much whiterider !
Flitschi
 
Posts: 3
Joined: Fri May 16, 2008 1:08 pm


Return to General [Read Only]

Who is online

Users browsing this forum: No registered users and 0 guests