DO NOT USE POKERTRACKER 3 OR HOLDEM MANAGER ON BODOG!!!

[EBabbNW]

Hello,

I just got emails from Bodog Customer Support regarding PokerTracker 3 and Holdem Manager. It looks like it's not acceptable to use PT3 or HEM on Bodog.

See below.

- Eric




"From: Bodog Poker Customer Service <[email protected]>
To: XXXXXXXXXXXXXXXXX
Sent: Saturday, October 8, 2011 3:08 PM
Subject: Re: Your Bodog Poker Chat Status. <<#XXXXXXXXXXXXXXX#>>

Dear Eric,

Thank you for contacting Bodog Poker Customer Service.

Regarding your previous email, please note that according to our player agreement is not allowed to use or suggest the use of Player Assistance Programs. Use by players of external player assistance programs ("EPA Programs") which are designed to provide players with an unfair advantage over their opponents are expressly prohibited. We define EPA Programs as including computer software and non-software-based databases or profiles (e.g., web sites and subscription services) and we consider access to or the ability to gather data or information on other players by any means that would not be accessable via their own first-hand experience (i.e. observation of game play) to be "unfair".

We reserve the right to close Accounts and void any and all winnings in such Accounts if we establish, in our reasonable discretion, the use of an EPA Program.

Thank you very much for writing. Should you have any questions, or require any further assistance, please do not hesitate to contact us.

Regards,

Poker Customer Service

Bodog. Be A Player.
[email protected]"



"--- Original Message ---
From: xxxxxxxxxx
Received: 10/8/11 6:29:27 PM EDT
To: xxxxxxxxxxxxxxx
Subject: Re: Your Bodog Poker Chat Status.

Is Pokertracker 3 or Holdem Manager considered as "External Player Assistance Programs?" Let me know about this.

Thanks and look forward to your response.

-Eric"



"From: Bodog Poker Customer Service <[email protected]>
To: xxxxxxxxxxxxxxx
Sent: Saturday, October 8, 2011 3:41 PM
Subject: Re: Your Bodog Poker Chat Status. <<#xxxxxxxxxxxxxx#>>


Dear Eric,

Thank you for contacting Bodog Poker Customer Service.

Regarding your inquiry about the use of Pokertracker 3 or Holdem Manager we would like to inform you that these programs are considered External Player Assistance Programs since you are using a third party application help to play poker in our site.

You can review our rules regarding these programs in our Player Agreement page found in the link below:

http://www.bodog.eu/bodog-help/finan...agreement.html

Thank you very much for writing. Should you have any questions, or require any further assistance, please do not hesitate to contact us.

Regards,

Poker Customer Service

Bodog. Be A Player.
[email protected]

1-866-909-ACES (2237)

From September 1st to October 16th play your way to one of 30 guaranteed seats at the Punta Cana Poker Classic!"

[cool poker name]

GREAT!!!! I just signed up there... (since i lost stars) and was about to deposit but i was looking to make sure PT worked. I noticed on bodog they don't show the hole cards of any of the other players in a hand, just the winner. Has this alway been that way or is it something new?

[StevenM]

Contrary to the position of the CS person, the actual terms of service dated 2010 do permit the gathering of data for personal use, provided you gather this information from your own play (first hand experience). You are safe, any reasonable lawyer would agree. To date NOBODY has ever had their account frozen for using PokerTracker on ANY network - including Bodog. We pride ourselves as being a responsible company within the poker industry, PokerTracker follows the Bodog Terms of Service.

5.3. No Player Assistance Programs.  Use by players of external player assistance programs ("EPA Programs") which are designed to provide players with an unfair advantage over their opponents are expressly prohibited. We define EPA Programs as including computer software and non-software-based databases or profiles (e.g., web sites and subscription services) and we consider access to or the ability to gather data or information on other players by any means that would not be accessable via their own first-hand experience (i.e. observation of game play) to be "unfair".  We reserve the right to close Accounts and void any and all winnings in such Accounts if we establish, in our reasonable discretion, the use of an EPA Program.